Digital Product vs Digital Service,

Are They Moving at the Same Speed?

Join us for a FREE 2-hour executive workshop, to get a clear view of the key changes across governance, operations, experience outcomes, and certification pathways.

From Service to Intelligence : Inside ITIL® Version 5

Date : 31 March 2026
Time : 10:00 AM – 12:00 PM
Mode: Microsoft Teams (Online)

RESGITER NOW

What We’ll Cover

 

  • The big shift: Service Value System → Digital Product & Service Lifecycle
  • Why the 2026 update matters for AI-native environments
  • AI Governance extension: ethics, bias, risk, controls
  • Moving from SLAs → Experience-Driven Outcomes
  • Certification & upgrade pathway: new tracks + bridge from ITIL 4
  • New tracks & Transformation module
  • Bridge from ITIL 4

 

Who Should Attend

 

  • ITIL 4 Certified Professionals

 

  • Enterprise Leaders and Transformation Teams

 

 

  • Product, Experience, and Digital Teams

 

Fill up the form to sign up  NOW :