FREE
Service Management Workshop
Unveiling Next-Gen Service Management and
Anti-fragility in an Era of Change
- G-03 (Mezzanine Floor, Amcorp Tower, Jalan Timur, Seksyen 9, Petaling Jaya
- Online ( Teams)
-
30 April 2024
Tuesday
- 10am-12pm
Expert-Led Learning with Jan de Vries
Speaker: Jan de Vries
- Expert in Agile, DevOps, Business Information Management, Service Management, and Antifragility.
- Extensive experience in research, coaching, and speaking.
- Co-founder of forward-thinking initiatives.
Reasons you won’t want to miss out the FREE WORKSHOP
- Elevate your organizational leadership skills in navigating change with confidence.
- Dive into strategic insights for a powerful revamp of your service management approach.
- Explore the game-changing benefits of embracing antifragility concepts.
- Stay ahead of the competition with innovative strategies tailored just for you.
Workshop Agenda
Part 1
A Fresh Perspective on Service Management
- Discover the game-changing Unified Service Management (USM) method from The Netherlands.
- Challenge the norm, revamp your service management thinking.
- Learn practical, principle-based approaches for lasting improvements.
Part 2
The Power of Anti-fragility
- Move beyond resilience – thrive in disruptive environments.
- Uncover the power of antifragility in DevOps, chaos engineering, and more.
- Gain insights to strengthen systems and boost efficiency, enjoyment, and innovation.
Seize the Antifragile Advantage in Service Management TODAY!
